Marine Offshore

redberrytravels - Marine Offshore

About Marine & Offshore Services

Welcome to redberrytravels Marine & Offshore Services

Experience unparalleled travel solutions tailored for the marine and offshore industries. With a global presence and deep domain expertise, we ensure your crew logistics are handled with precision and care. Established in Rwanda and headquartered in Dubai, UAE, redberrytravels is a multinational company specializing in travel, crew logistics, IT development, and management. With a presence in 74 countries and over 133 branches, we leverage our local knowledge and global expertise to deliver exceptional service.

About Marine & Offshore

People going beyond​

redberrytravels is a company of 'People going beyond' for our customers. We leverage our key strengths - redberrytravels People and our Technology- to consistently deliver excellence in all we do.

We take pride in working harder and going further to support 'You' our stakeholders and employees.

redberrytravels People share a passion that can be felt at every level and is evident in how we apply our depth of knowledge, resourcefulness, and influence to provide 'real value'.

Our Values​

To reach the highest standards we depend on our people:

  • Their Welfare, training, and expertise are core to our success.
  • Our foundation for developing our people is securely anchored in health & safety policies.
  • We foster strong ethical values and a team spirit that rewards commitment, loyalty & initiative.
  • We embrace respect for our environment and our multicultural heritage.
  • We are committed to accountability, honesty, and transparency.

Unique Selling Proposition

Leveraging Technology for Superior Service

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Proprietary Technology

Proprietary Technology

Our technology empowers redberrytravels consultants to deliver excellence consistently. Our online process management tool, "redberrytravels Crew Res TM", simplifies itinerary management for crew rotations.

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Flexible Service

Flexible Service

Our services are tailored to meet individual client needs, providing access to fares, rates and enabling traveller tracking worldwide.

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Best Rates and Fares

Best Rates and Fares

We access multiple GDS (Amadeus, Travel Port, Sabre, Worldspan) and the redberrytravels Global Fare Repository to offer the best rates for even the most complex itineraries.

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Traveler Tracking

Traveler Tracking

Our clients benefit from knowing the real-time and future locations of their travelers, aiding in crisis management and resource planning.

Comprehensive Crew Logistics

Marine & Offshore Services

Our clients operate in some of the most challenging and remote locations around the world. We offer world-class service built on extensive domain knowledge and delivered through specialist teams at key locations all around the globe. Our market-leading technology enables us to tailor travel programs to individual client requirements, ensuring a seamless experience.

  • Specialist Expertise: Our dedicated staff provides strategic guidance on crew movement programs and day-to-day service optimization.
  • Sector-Specific Knowledge: Our experienced staff possesses deep knowledge of city/port domains and ticketing, and have a natural aptitude for problem-solving and customer empathy.
  • Flexibility: We tailor our services to meet client needs, whether local, regional, or global, offering a 'follow the sun' for incessant support.
  • World-Class Service: Our combination of staff expertise and technology ensures consistent, high-quality service delivery, whether for planned bookings or last-minute changes.

Specialist Expertise

Our experienced dedicated staff understand the unique challenges our clients face.

We provide strategic guidance on crew movement programmers and optimization of day-to-day service. We are your strategic partner.

Sector specific knowledge

Accuracy, city/port domain travel experience, and ticketing knowledge are the key Skill sets of our highly experienced staff. Our trained staff have a natural eye for detail, an aptitude for problem-solving, and customer empathy, particularly under pressure.

Flexibility

At redberrytravels we understand that in a fast-moving environment, a flexible approach is crucial to achieving success. We can tailor our service whether local, regional, or a ‘follow the sun’ service is required to meet our client needs.

World class service

We integrate our staff expertise with technology to deliver a consistent service that is second to none. Whether a booking is planned well in advance, or is a last-minute urgent change of plan, our teams are always on call to provide the optimal result.

Last Mile and Duty of Care

At redberrytravels we pride ourselves in ensuring that crew are looked after from the moment they sign up or sign off (Door 2 Deck & Deck 2 Door). We support crew and all our travellers with services such as: Insurance, transfers, Car rentals, Visas, Meet and Assist, Hotels, Airport Hotels/Lounges, Medical/Ambulatory Assistance, and Air Charters.

Global Capablity

Our specialist teams function in key industry locations combining flexibility with global coverage. Market-leading proprietary technology drives us to integrate services to the best effect and underpins our 24-hour capabilities.

Network

redberrytravels Marine & Offshore crew logistics is supported by dedicated Centers of Expertise which collectively creates a global network covering the Americas, Africa, Europe, the Middle East, and Asia-Pacific. This enables us to offer a choice of local, regional, or global services dependent on client needs.

Integration

Each of our locations has access to the Centralized redberrytravels Global Fares/DMC database a Database of best fares and rates. Integration of the Service network has facilitated the issuing of tickets from the best-value ticketing location.

24 Hour capabilities

redberrytravels Marine & Offshore 24-hour service teams located in each region, giving clients support 24 hours a day, seven days a week 365 days a year.